Tips for Choosing the Best Managed Support Services Provider: Astral Solutions Group Newsletter!
Welcome to the latest edition of the Astral Solutions Group Newsletter! We’re excited to share this resource designed to empower your financial excellence. Here, you’ll find actionable tips, industry insights, and valuable content to help you navigate the ever-changing world of finance.
7 quick tips to help you choose the best-managed support services provider to get the best value for your EPM/CPM software investment!
Assess Expertise:
Look for providers with extensive experience and expertise in EPM/CPM solutions, including certifications and industry recognition.
Evaluate Service Level Agreements (SLAs):
Review SLAs carefully to ensure they align with your business needs, covering aspects like response times, resolution times, and uptime guarantee.
Consider Scalability:
Choose a provider capable of scaling their services as your business grows, ensuring they can accommodate increasing data volumes and user demands.
Check Customer Support:
Assess the quality of customer support offered, including availability, responsiveness, and the expertise of support staff.
Review Security Measures:
Ensure the provider follows robust security protocols to protect your sensitive data, including encryption, access controls, and regular security audits.
Look for Proactive Monitoring:
Opt for managed support services that offer proactive monitoring and maintenance to prevent issues before they occur, minimizing downtime and disruptions.
Seek References and Reviews:
Request references from existing clients and look for online reviews to gauge the provider’s reputation and track record of customer satisfaction.
Blog of the Month:
Explore how outsourcing EPM/CPM managed support services can enhance efficiency, reduce costs, and boost productivity for your business. Partner with a reliable provider to leverage specialized expertise, proactive monitoring, and scalable solutions tailored to your needs.
Key Event:
OneStream Splash!
Astral Solutions Group and our CEO Devinder Sohi will be attending this year’s OneStream Splash 2024 in Las Vegas, Nevada. Learn more about the event on the link below and drop by to say hello!
About Us: Astral Solutions Group is your go-to partner for OneStream, Oracle EPM/Hyperion consulting and Support Services. We are based in Mississauga, Ontario, Canada. Offering services across Toronto, Brampton, GTA, Ontario, Canada, and the United States. We’re here to elevate your Consolidation, Reporting, Budgeting, Planning and Forecasting, capabilities to the next level.
