Implementation

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Implementation

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Let Us Change The Way you Implement and Design Enterprise Performance Management (EPM) Solutions!

Our consulting services specialize in the design and implementation of Enterprise Performance Management solutions. Astral Solutions Group stands out by applying our vast accounting experience, passionate customer service and specific product expertise to develop corporate consolidation and reporting, data integration, planning, and business intelligence solutions. From upgrades to designs to full implementations, Our consultants apply their expertise in all products to deliver concrete, effective solutions to meet your needs.

Astral Solutions Group’s approach on every project is to ensure that we exceed our clients’ expectations, and we are proud to say that 100% of our clients serve as enthusiastic references. We pride ourselves on recognizing that each of our clients has unique goals, issues, and constraints. Every client deserves a solution that is developed, designed, and executed with that uniqueness in mind. We work as a collaborative team with our clients to look out for their best interest in order to find the best solution for every issue on every project, every time.

The team is made up of seasoned certified professionals who have years of experience working on EPM and BI applications and system configurations.

The success of every project is having a right implementation partner. There are several elements differentiates Astral Solutions Group for EPM implementation project.

Functional Expertise:

  • Understand Your Finance, accounting and business challenges.
  • The team includes Advance Degrees and Certifications (CPAs, MBAs)
  • The team has real corporate and industry relevant experience.
  • Spends time to understand unique business needs, challenges and objectives.

Project Management:

  • Our Project Management methodology is tailored to EPM projects and has been continually enhanced to reflect successful deployments & lessons learned from hundreds of EPM projects.
  • Project team consist of Project management team including project manager, business Analyst, industry solutions architect, and technical experts.
  • Provide timely status reporting and milestone reviews.
  • We follow best practices,  industry and company change management processes.
  • Testing and quality procedures are monitored and reviewed by quality control manager.

Technical Expertise:

  • The team has relevant technical experience and product certifications.
  • Our consultants average over 10 years of experience in EPM & BI tools.  
  • Our consultants have relevant industry training and experience.


Training

  • Customized technical and user training based on user roles.
  • Provide training on one to one basis or last group.
  • Custom training manuals and documentation
  • Flexible training dates.
  • Onsite and offsite training options

Post-implementation Support

  • Monitor processes
  • Provide support to the user community.
  • Evaluate project implementation
  • Review lesson learned

Maintenance and Support Services

  • Monthly Administration Support Hours
  • Help Desk Support
  • Debugging and Application Fixes ( Troubleshooting)
  • Guarantee to Response with In Half an Hour
  • Best Practice Tips, Webinars and Training
  • Setup User Security And User Support
  • Monthly Development Hours
  • Periodic Application Health Checks  
  • Annual Application Review and Year-End Changes
  • After Hours Support on Month Ends  
  • Patch Installations
  • User training

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